Services

For assistance not offered below please talk to our customer support.

Data Search

Please e-mail us a filled in Search Request Form and we perform free data searches for your area of interest, anywhere in the world, taking into account all your constrains. The search result will be sent to you via e-mail.

To search on your own for data acquired by GAF in the European footprint you can use the EOWEB catalogue.

Acquisition Planning

Please contact our customer support as early as possible before the acquisition window opens and communicate your requirements regarding the type of data, the acquisition window and the exact area of interest. We will then provide you with a proposal.

To reduce the number of required scenes, you may optimise your area of interest using the nominal coverage.

Express Service

A product ordered with express service will be processed and shipped within 24 hours on working days. The express service fee will only be charged if we ship within in 24 hours.

FTP Supply

You will be notified via e-mail about your password protected account on our FTP server as soon as the products passed our quality assurance and are available for download.

We provide zip archives employing lossless compression. Corrupted archives trigger error messages while extracting the content. To decompress use WinZip under Windows or unzip under UNIX/Linux.